If you get to work with Melissa, consider yourself lucky. From the day I met her when she was new at Red Hat, she had me in stitches and I adored her. As she acclimated to our content team, it quickly became clear she is also incredibly smart and a talented writer, content strategist, and editor. Melissa is highly skilled at not only distilling complex technical topics into easy-to-understand, accessible content, but also ensuring that it aligns with business and performance goals. Her work directly contributed to Red Hat’s bottom line, in part due to her specialization in SEO. She has earned the respect of her teammates through her intelligent and thoughtful work, her collaborative nature, and her ability to get results. Best of all, Melissa is one of the most fun people I’ve ever worked with. She has an innate ability to put people at ease. We once took an intense class at work together. The topic and the classwork were daunting, but having Melissa there–participating in her dynamic and witty way–lightened the mood and made the whole thing less intimidating. I’m grateful to have worked with her and to call her my friend.

—Ashleigh Brothers
Senior web content strategist @ Red Hat

Melissa brings to work a rare combination of skill, intellect, and enthusiasm. We worked together for 3 years and she was a key member of one of the best teams I've ever worked on. Every day she brought her enthusiasm to the team, ready to lend her skill and intellect to the betterment of our work, She asks questions that lead to better outcomes. Any employer will be lucky to add her to the ranks of their staff and any employees will benefit from working with or for Melissa Eakin.

—Nicholas Heling
Manager, Technical Marketing Content, Brand Experience @ Red Hat

Melissa is not only a wonderful writer and content strategist, she is a kind and collaborative teammate. She shows up ready to support her team and bring a smile to people's faces. Whenever I needed a peer review, she was there to help. Her writing addresses complex topics in a thorough yet approachable way that anyone can understand, and I have learned a lot from working with her. Whether it's by making people laugh or providing thoughtful advice, Melissa constantly makes her team better and brighter.

—Lily Fandel
Associate Marketing Manager @ Oxford University Press

Melissa has an uncanny ability to enter a team environment, and make an impact so quickly that it leaves one thinking that she was always there. She always shows up to project meetings and team huddles with a combination of expertise and empathy, which also shows up in her writing and approach to content. Anyone who is lucky enough to work with her has without a doubt had their career and work life enriched by her presence, level-headedness, and wisdom.

— Kim Gillus Huang
Editorial Lead @ Red Hat

Melissa is a multitalented content strategist and technical editor with a keen sense of how to translate business goals into digital promotions and accessible collateral. She is fluent in writing across all channels and employing the tools needed to ensure that content is measurable and adaptable. From SEO to copyediting to documentation management to proofreading, Melissa has a range of skills, and balances them with an empathy and passion that makes her an ideal teammate and a leader by example. I look forward to finding ways to collaborate with and learn from her in the future.

— Scott Vogelsberg, CSM
Senior Manager, Web Writing @ Red Hat

When crafting user guides, software specs, and technical information, it's easy to fall into the snooze inducing territory. But Melissa has the magic touch when it comes to creating engaging and informative materials, all with an infusion of personality befitting of any project, large or small. I had the pleasure of working with Melissa to create a suite of documents and marketing. She is a diligent and immersive researcher and fully grasps the needs of not only the consumer, but how to navigate brand style guides and create a unique voice. Her professional demeanor, fantastic personality, and inquisitive attitude lend herself a perfect fit for any writing needs.

— Dana Deskiewicz
UX Lead @ Google

Melissa is an excellent technical writer and has been a joy to work with this year. Her writing is accessible to both technical and non-technical audiences. She infuses her documents with humor and wit while maintaining a high degree of professionalism.

— Jenian Taynton
Sr. Software Engineer in CyberSecurity @ Wells Fargo

It was a pleasure to work with Melissa. She has an excellent attitude that compliments her quality of writing.

— David Kornegay
Senior Project Manager @ Johnson Controls

Melissa brings great attention to detail and and excellent quality of work to any project she takes on. Her "can do" attitude makes her a pleasure to work with. She is an asset to any team, as well as a strong individual contributor and self-starter. As a fellow writer, I can also attest to her natural skills as an experienced and excellent writer.

— Martha Harmon
Marketing Manager @ Pax8

Melissa is a joy to work with and takes her work seriously while keeping a light heart in spite of the daily grind. She is insightful and takes pride in her work regardless of the task.

— Daniel Tubito
Senior Architect @ Worldwide Clinical Trials